John Knowles
2004-08-02 07:16:57 UTC
Hi!
My name is John Knowles. I've been suffering from clinical depression
my body does not manufacture enough serotonin, and the problem needs
to
be controlled by drugs for several years. I was absent from work
from
January to June 2003, suffering from broken bones (I've probably got
osteoporosis, although that has yet to be confirmed) and a severe
worsening of my depression. While I was absent from work the Library
sacked me, although I was not aware of this until sometime after July
11th (the revelation that I no longer had a job and no money
precipitated a series of panic responses, so I'm a little vague about
the precise chronology). As a consequence of the Library's actions I'm
marooned in a foreign country, penniless and shortly to have a child
to
support.
The following are extracts from emailed correspondence concerning my
position, which ought to explain pretty much everything (some names
have
been replaced by ***):
If you'd like to help me by commenting on the Library's policies
regarding depression, then please mail those responsible at the
addresses below. I have no hope of receiving compensation from them,
but
without pressure from outside they will not change their procedures
and
someone else will inevitably be a victim of their policies.
All of the following have been either a party to the decision, or - as
a
consequence of their position in the Library - have some
responsibility
for it, or interest in it: If you want to mail them all then simply
click on this link to raise a new email. You don't have to write a
lot,
just point out that you find the library's treatment of a known
depressive appalling and demand a change in their policy.
***@bl.uk
***@bl.uk
***@bl.uk
***@bl.uk
***@bl.uk
***@bl.uk
***@bl.uk
***@bl.uk
***@bl.uk
As a group:
***@bl.uk ; ***@bl.uk ; ***@bl.uk ;
***@bl.uk ; ***@bl.uk ; ***@bl.uk;
***@bl.uk; ***@bl.uk; ***@bl.uk
If you get no response from a direct mail, you could always try the
indirect approach, via the Library's public access points. I'd urge
you
to make use of the Library's resources for your research anyway; it's
a
wonderful institution with caring and helpful staff:
Environmental Information Service ***@bl.uk
Health Care Information Service ***@bl.uk
Humanities Enquiries reader-services-***@bl.uk
Maps ***@bl.uk
Manuscripts ***@bl.uk
Music Collections music-***@bl.uk
Sound Archive ***@bl.uk
Newspapers ***@bl.uk
Oriental and India Office Collections oioc-***@bl.uk
Patents patents-***@bl.uk
Press and Public Relations press-and-***@bl.uk
Science Technology & Business ***@bl.uk
User Satisfaction & Support user-***@bl.uk
Visitor Services visitor-***@bl.uk
At the end of the day, it might not make much difference to what they
did to me; but it might make the difference that they don't do it to
someone else!
Update: Christmas Eve, 2003
The Library has offered me a derisory £500 to drop my tribunal case
against them - a sum which, by their own reckoning, will only just
cover
the cost of shipping the possessions of mine which they still hold
(including much-needed medication for several auto-immune conditions
from which I suffer). I have refused this, so I am facing the prospect
of having to travel to the UK sometime in the New Year (if I can find
some money from somewhere to allow me to do so) to attend the hearing,
or to find someone competent to represent me. I am literally terrified
at the prospect.
I should emphasise that I have nothing against the Library as an
institution - it is a magnificent resource for scholars - just its
management. Should you wish to use its resources you will find a page
listing various email addresses at http://www.bl.uk/contact/howto.html
The page for the Library's governing body, the British Library Board,
is
at http://www.bl.uk/about/governance/blb.html
********************************************************************************************
/Monday, 25 August 2003
Re: notice of dismissal
Dear ***
Thank you for your letter dated 11 July 2003 concerning the
disciplinary
board held on the 5 June 2003, to which I was not invited and of which
I
had no previous knowledge.
I have not received the Board minutes and reports of 19 June 2003 to
which you refer. I am not aware of any attempt by Ms Calnan, HR
Advisor,
to contact me on 4 July 2003. You say that she was unfortunately
unable
to reach me on that date, and I would be obliged if you would tell me
by
what means she tried to reach me, and what proof you may have of this
attempt. Also any proof that you may have that the Board actually took
place and that the minutes were sent to me.
Regarding my absence on 16 17 December 2002, as a result of my jury
service being extended, my manager requested on one (sic) occasion for
documentation to confirm this extension and was advised by phone, by
my
partner Sofia, that I was too ill (as he and the Library been informed
I
am suffering from clinical depression) to do this myself, and he was
requested to get in touch with Woolwich Crown Court for confirmation.
He
agreed to do this, but clearly failed to do so, and we will get the
relevant documentation ourselves and submit it to the forthcoming
industrial tribunal in respect of my dismissal. I fail to see why I
should be punished for his inaction.
Regarding the medical certificates covering my absent (sic)
certificates
from 18 December 2002 until 28 January 2003 (sic), they were delivered
in person to *** on the 28 January 2003, when I was actually at work,
and on which date was sent home again by *** due my distressed state.
Certificates for 6 to 20 February 2003, 11 to 24 March 2003 and 8
April
to date were posted to ***. Presumably he has lost all of these, but
fortunately we have copies of most, and where we do not have copies we
can produce duplicate records from the Luton and Dunstable Hospital
and
my GP. These will also be submitted to the forthcoming industrial
tribunal.
With respect of your refusal to regard my submission of medical
certificates from my doctor dated 15 May 2003 to cover previous
periods
of absence, I would like to remind you that I am suffering from
clinical
depression and cannot be expected to be in control of my life, the
absence of which control is one of the defining characteristics of
depression. *** was offered, by my partner, information concerning
depression and its effects (by this time we were talking to *** rather
than *** because he consistently failed to return our calls). She was
also offered an opportunity to talk to my psychiatrist. She declined
both offers, an attitude which I find completely contemptible.
Further to the above, I would like to enquire just how someone who is
incapable of getting dressed by himself, and is terrified of letters
and
telephones, can be expected to remain in constant touch with you?
Throughout all of this terrible period in my life I have met
absolutely
no understanding by anyone in the Library of the debilitating effects
of
depression, a clear breach of your responsibilities under the
Disabilities Discrimination Act. Given that shortly before your letter
of dismissal arrived I had been hospitalised after a botched suicide
attempt, your action in dismissing me could have destroyed me rather
than, fortunately, breaking the mental paralysis from which I was
suffering. You have no right to play with people's lives in this way.
In short I am not guilty of gross misconduct'; the Library is guilty
of
unrealistic and callous expectations.
I have not abandoned my post. On the contrary given the limitations
imposed on me of my medical condition - I have attempted to remain in
contact with the Library, and have expressed my desire to continue
working there or, if the Library found me too great a burden, to seek
early retirement. In response I have been met with a complete lack of
sympathy and understanding.
With regard to alleged correspondence from the Library dated 20
February, 17 April, 15 May, 5 June and 25 June 2003, I can state with
confidence that none of these have arrived. The correspondence sent by
recorded delivery on 23 May, 5 June, 19 June and 25 June 2003 has also
not been received by me. To hold me responsible for the inadequacies
of
the postal service does not so much offend against the principle of
natural justice as leave it spitting its teeth into the gutter.
The Library has been told that the postal system in the Dunstable area
is abysmal but has, apparently, not taken this into account. What
precisely were you planning to do should your last recorded delivery
letter not have reached me? Set fire to central London and send me
smoke
signals?
*** and *** have both been told that the home phone line at my
mother's
house was permanently disconnected since I have panic attacks whenever
the phone rings (they have both been given Sofia's mobile number), and
you have had an e-mail address for Sofia which you have never used. In
short, your efforts to get in touch with me have been less than
exhaustive.
With regard to your paragraph concerning removal of my personal
property
from the Library, please note that I am no longer a Library employee
and
you may not require (sic) me to do anything whatsoever. Your phrasing
was impolite at best: regardless of my mental illness I am still
entitled to respect and you have shown me none.
Unfortunately, as we are broke and homeless, we have been forced to
seek
refuge with my partner's parents in Sweden, and are currently without
a
permanent address. I am copying this to my former colleagues in Reader
Admissions with the request that one of them should look after my
possessions until I can return to collect them, and also that they
should forward this email to the relevant union representatives. I'd
be
grateful if whoever among them chose to do this notified me by email.
<HUGS>
Should the Library have disposed of these already the Library will be
receiving an invoice from me for their replacement value or,
alternatively, I will be giving your name to the police in connection
with their illegal disposal. The choice is yours.
Incidentally, before we were forced at short notice to move here we
had
talked to *** concerning the removal of my possessions and he was
reluctant to allow my partner to take them on my behalf on the grounds
that he "didn't want a fuss". I resent the implication that the woman
I
love is some kind of wild animal who is, presumably, in need of
restraint. It also smacks to me of cowardice on his part: he is being
paid at ***.'s insistence, I gather at the top of the range for a
Grade B post, and I would have thought dealing with fuss' was part of
the territory.
You will be informed of our permanent address as soon as we have one.
In
the meantime please use this email address for all correspondence.
Yours sincerely,
John Knowles
27th October 2003
Dear ***
Thank you for phoning on Friday 24th October and talking to my
partner.
I'm still phobic about phone calls on 'bad' days, but writing email
doesn't provoke quite so much anxiety any more.
As my partner told you the Library's response leaves me trying to
guess
how much they're willing to offer me, and this is not a game in which
I'm willing to participate: I'm having frequent nightmares about this
situation as it is, and I need to decrease rather than increase the
stress I'm feeling. I'd be grateful, therefore, if you'd ask them to
make me a definite offer.
I suspect that any offer they make will be derisory given that they're
claiming that they can't scrape together enough money to send me the
medication they hold - and which I need - but I'd be grateful for
anything concrete: for the Library the issue is about money, for me
it's
about survival!
Their action has deprived me of income for the foreseeable future. I'm
51, in a foreign country whose language I don't speak, I'm years away
from what will now be a significantly reduced pension, my health is
poor
and I will not be able to produce acceptable references for any
employer
over here. Realistically my chances of finding work here are
vanishingly
small. And I am not the only one who will suffer as a consequence, as
I
have somehow to find a way of supporting my child (who is now two
weeks
overdue to make his or her appearance. Lazy bugger! :-)).
I'm disgusted by the Library's refusal to put in place procedures to
deal with staff suffering from depression, but not surprised. When I
was
still employed by them I asked for permission to use the Library's
internal newsletter to set up a self-help group for Library employees
suffering from depression, and was turned down on the grounds that
they
did not have the resources to support such a group. This completely
missed the point of the request - obviously a self-help group wouldn't
require any Library resources - and my suspicion is that they
were afraid that it might turn into some kind of internal pressure
group.
Back in the days when the Library employed a Welfare Officer it would
have been impossible for someone to have sunk so deeply into
depression
that they lost contact. Mick Maher - who was the last person to hold
the
post before it was axed - was assiduous in making home visits to
people
who had been absent without contact. No-one now seems to see that as
their responsibility.
What hurts me most of all about this situation is that the Library
must
know that I didn't deliberately embark on a course of action that
would
leave me homeless and penniless (who in their right mind would?), but
they persist in treating me as though that was exactly what I did.
Incidentally, despite a request to Mary Calnan I still haven't
received a copy of the Disciplinary Board minutes.
My apologies for the length of this email.
Thank you for your time.
Yours sincerely
John Knowles/
***********************************************************************************************
19th May 2004: I have received the Disciplinary Board minutes,
although
I've mislaid them somewhere (those of you who suffer from depression
will know how hard it is to keep track of things!). Nothing else has
changed, except that I've had a birthday. I'm now 52
***********************************************************************************************
1st August 2004: we lost the baby and we have no cigarettes or money
to buy them with. It doesn't look as though our relationship will
survive.
My name is John Knowles. I've been suffering from clinical depression
my body does not manufacture enough serotonin, and the problem needs
to
be controlled by drugs for several years. I was absent from work
from
January to June 2003, suffering from broken bones (I've probably got
osteoporosis, although that has yet to be confirmed) and a severe
worsening of my depression. While I was absent from work the Library
sacked me, although I was not aware of this until sometime after July
11th (the revelation that I no longer had a job and no money
precipitated a series of panic responses, so I'm a little vague about
the precise chronology). As a consequence of the Library's actions I'm
marooned in a foreign country, penniless and shortly to have a child
to
support.
The following are extracts from emailed correspondence concerning my
position, which ought to explain pretty much everything (some names
have
been replaced by ***):
If you'd like to help me by commenting on the Library's policies
regarding depression, then please mail those responsible at the
addresses below. I have no hope of receiving compensation from them,
but
without pressure from outside they will not change their procedures
and
someone else will inevitably be a victim of their policies.
All of the following have been either a party to the decision, or - as
a
consequence of their position in the Library - have some
responsibility
for it, or interest in it: If you want to mail them all then simply
click on this link to raise a new email. You don't have to write a
lot,
just point out that you find the library's treatment of a known
depressive appalling and demand a change in their policy.
***@bl.uk
***@bl.uk
***@bl.uk
***@bl.uk
***@bl.uk
***@bl.uk
***@bl.uk
***@bl.uk
***@bl.uk
As a group:
***@bl.uk ; ***@bl.uk ; ***@bl.uk ;
***@bl.uk ; ***@bl.uk ; ***@bl.uk;
***@bl.uk; ***@bl.uk; ***@bl.uk
If you get no response from a direct mail, you could always try the
indirect approach, via the Library's public access points. I'd urge
you
to make use of the Library's resources for your research anyway; it's
a
wonderful institution with caring and helpful staff:
Environmental Information Service ***@bl.uk
Health Care Information Service ***@bl.uk
Humanities Enquiries reader-services-***@bl.uk
Maps ***@bl.uk
Manuscripts ***@bl.uk
Music Collections music-***@bl.uk
Sound Archive ***@bl.uk
Newspapers ***@bl.uk
Oriental and India Office Collections oioc-***@bl.uk
Patents patents-***@bl.uk
Press and Public Relations press-and-***@bl.uk
Science Technology & Business ***@bl.uk
User Satisfaction & Support user-***@bl.uk
Visitor Services visitor-***@bl.uk
At the end of the day, it might not make much difference to what they
did to me; but it might make the difference that they don't do it to
someone else!
Update: Christmas Eve, 2003
The Library has offered me a derisory £500 to drop my tribunal case
against them - a sum which, by their own reckoning, will only just
cover
the cost of shipping the possessions of mine which they still hold
(including much-needed medication for several auto-immune conditions
from which I suffer). I have refused this, so I am facing the prospect
of having to travel to the UK sometime in the New Year (if I can find
some money from somewhere to allow me to do so) to attend the hearing,
or to find someone competent to represent me. I am literally terrified
at the prospect.
I should emphasise that I have nothing against the Library as an
institution - it is a magnificent resource for scholars - just its
management. Should you wish to use its resources you will find a page
listing various email addresses at http://www.bl.uk/contact/howto.html
The page for the Library's governing body, the British Library Board,
is
at http://www.bl.uk/about/governance/blb.html
********************************************************************************************
/Monday, 25 August 2003
Re: notice of dismissal
Dear ***
Thank you for your letter dated 11 July 2003 concerning the
disciplinary
board held on the 5 June 2003, to which I was not invited and of which
I
had no previous knowledge.
I have not received the Board minutes and reports of 19 June 2003 to
which you refer. I am not aware of any attempt by Ms Calnan, HR
Advisor,
to contact me on 4 July 2003. You say that she was unfortunately
unable
to reach me on that date, and I would be obliged if you would tell me
by
what means she tried to reach me, and what proof you may have of this
attempt. Also any proof that you may have that the Board actually took
place and that the minutes were sent to me.
Regarding my absence on 16 17 December 2002, as a result of my jury
service being extended, my manager requested on one (sic) occasion for
documentation to confirm this extension and was advised by phone, by
my
partner Sofia, that I was too ill (as he and the Library been informed
I
am suffering from clinical depression) to do this myself, and he was
requested to get in touch with Woolwich Crown Court for confirmation.
He
agreed to do this, but clearly failed to do so, and we will get the
relevant documentation ourselves and submit it to the forthcoming
industrial tribunal in respect of my dismissal. I fail to see why I
should be punished for his inaction.
Regarding the medical certificates covering my absent (sic)
certificates
from 18 December 2002 until 28 January 2003 (sic), they were delivered
in person to *** on the 28 January 2003, when I was actually at work,
and on which date was sent home again by *** due my distressed state.
Certificates for 6 to 20 February 2003, 11 to 24 March 2003 and 8
April
to date were posted to ***. Presumably he has lost all of these, but
fortunately we have copies of most, and where we do not have copies we
can produce duplicate records from the Luton and Dunstable Hospital
and
my GP. These will also be submitted to the forthcoming industrial
tribunal.
With respect of your refusal to regard my submission of medical
certificates from my doctor dated 15 May 2003 to cover previous
periods
of absence, I would like to remind you that I am suffering from
clinical
depression and cannot be expected to be in control of my life, the
absence of which control is one of the defining characteristics of
depression. *** was offered, by my partner, information concerning
depression and its effects (by this time we were talking to *** rather
than *** because he consistently failed to return our calls). She was
also offered an opportunity to talk to my psychiatrist. She declined
both offers, an attitude which I find completely contemptible.
Further to the above, I would like to enquire just how someone who is
incapable of getting dressed by himself, and is terrified of letters
and
telephones, can be expected to remain in constant touch with you?
Throughout all of this terrible period in my life I have met
absolutely
no understanding by anyone in the Library of the debilitating effects
of
depression, a clear breach of your responsibilities under the
Disabilities Discrimination Act. Given that shortly before your letter
of dismissal arrived I had been hospitalised after a botched suicide
attempt, your action in dismissing me could have destroyed me rather
than, fortunately, breaking the mental paralysis from which I was
suffering. You have no right to play with people's lives in this way.
In short I am not guilty of gross misconduct'; the Library is guilty
of
unrealistic and callous expectations.
I have not abandoned my post. On the contrary given the limitations
imposed on me of my medical condition - I have attempted to remain in
contact with the Library, and have expressed my desire to continue
working there or, if the Library found me too great a burden, to seek
early retirement. In response I have been met with a complete lack of
sympathy and understanding.
With regard to alleged correspondence from the Library dated 20
February, 17 April, 15 May, 5 June and 25 June 2003, I can state with
confidence that none of these have arrived. The correspondence sent by
recorded delivery on 23 May, 5 June, 19 June and 25 June 2003 has also
not been received by me. To hold me responsible for the inadequacies
of
the postal service does not so much offend against the principle of
natural justice as leave it spitting its teeth into the gutter.
The Library has been told that the postal system in the Dunstable area
is abysmal but has, apparently, not taken this into account. What
precisely were you planning to do should your last recorded delivery
letter not have reached me? Set fire to central London and send me
smoke
signals?
*** and *** have both been told that the home phone line at my
mother's
house was permanently disconnected since I have panic attacks whenever
the phone rings (they have both been given Sofia's mobile number), and
you have had an e-mail address for Sofia which you have never used. In
short, your efforts to get in touch with me have been less than
exhaustive.
With regard to your paragraph concerning removal of my personal
property
from the Library, please note that I am no longer a Library employee
and
you may not require (sic) me to do anything whatsoever. Your phrasing
was impolite at best: regardless of my mental illness I am still
entitled to respect and you have shown me none.
Unfortunately, as we are broke and homeless, we have been forced to
seek
refuge with my partner's parents in Sweden, and are currently without
a
permanent address. I am copying this to my former colleagues in Reader
Admissions with the request that one of them should look after my
possessions until I can return to collect them, and also that they
should forward this email to the relevant union representatives. I'd
be
grateful if whoever among them chose to do this notified me by email.
<HUGS>
Should the Library have disposed of these already the Library will be
receiving an invoice from me for their replacement value or,
alternatively, I will be giving your name to the police in connection
with their illegal disposal. The choice is yours.
Incidentally, before we were forced at short notice to move here we
had
talked to *** concerning the removal of my possessions and he was
reluctant to allow my partner to take them on my behalf on the grounds
that he "didn't want a fuss". I resent the implication that the woman
I
love is some kind of wild animal who is, presumably, in need of
restraint. It also smacks to me of cowardice on his part: he is being
paid at ***.'s insistence, I gather at the top of the range for a
Grade B post, and I would have thought dealing with fuss' was part of
the territory.
You will be informed of our permanent address as soon as we have one.
In
the meantime please use this email address for all correspondence.
Yours sincerely,
John Knowles
27th October 2003
Dear ***
Thank you for phoning on Friday 24th October and talking to my
partner.
I'm still phobic about phone calls on 'bad' days, but writing email
doesn't provoke quite so much anxiety any more.
As my partner told you the Library's response leaves me trying to
guess
how much they're willing to offer me, and this is not a game in which
I'm willing to participate: I'm having frequent nightmares about this
situation as it is, and I need to decrease rather than increase the
stress I'm feeling. I'd be grateful, therefore, if you'd ask them to
make me a definite offer.
I suspect that any offer they make will be derisory given that they're
claiming that they can't scrape together enough money to send me the
medication they hold - and which I need - but I'd be grateful for
anything concrete: for the Library the issue is about money, for me
it's
about survival!
Their action has deprived me of income for the foreseeable future. I'm
51, in a foreign country whose language I don't speak, I'm years away
from what will now be a significantly reduced pension, my health is
poor
and I will not be able to produce acceptable references for any
employer
over here. Realistically my chances of finding work here are
vanishingly
small. And I am not the only one who will suffer as a consequence, as
I
have somehow to find a way of supporting my child (who is now two
weeks
overdue to make his or her appearance. Lazy bugger! :-)).
I'm disgusted by the Library's refusal to put in place procedures to
deal with staff suffering from depression, but not surprised. When I
was
still employed by them I asked for permission to use the Library's
internal newsletter to set up a self-help group for Library employees
suffering from depression, and was turned down on the grounds that
they
did not have the resources to support such a group. This completely
missed the point of the request - obviously a self-help group wouldn't
require any Library resources - and my suspicion is that they
were afraid that it might turn into some kind of internal pressure
group.
Back in the days when the Library employed a Welfare Officer it would
have been impossible for someone to have sunk so deeply into
depression
that they lost contact. Mick Maher - who was the last person to hold
the
post before it was axed - was assiduous in making home visits to
people
who had been absent without contact. No-one now seems to see that as
their responsibility.
What hurts me most of all about this situation is that the Library
must
know that I didn't deliberately embark on a course of action that
would
leave me homeless and penniless (who in their right mind would?), but
they persist in treating me as though that was exactly what I did.
Incidentally, despite a request to Mary Calnan I still haven't
received a copy of the Disciplinary Board minutes.
My apologies for the length of this email.
Thank you for your time.
Yours sincerely
John Knowles/
***********************************************************************************************
19th May 2004: I have received the Disciplinary Board minutes,
although
I've mislaid them somewhere (those of you who suffer from depression
will know how hard it is to keep track of things!). Nothing else has
changed, except that I've had a birthday. I'm now 52
***********************************************************************************************
1st August 2004: we lost the baby and we have no cigarettes or money
to buy them with. It doesn't look as though our relationship will
survive.